Effective Date: March 9, 2026
Welcome to Namma Gramam (ngramam.com). By accessing and using our website, you agree to comply with and be bound by the following terms and conditions.
Please read them carefully before using our website.
1. Use of the Website
By using this website, you agree that:
- You are at least 18 years old or accessing the website under parental supervision.
- You will use this website only for lawful purposes.
- You will not misuse or attempt to disrupt the website’s functionality.
2. Products and Information
Namma Gramam sells traditional rice, millets, and natural food products sourced from farmers and trusted suppliers.
While we strive to ensure that product descriptions, images, and prices are accurate, we do not guarantee that all information is always completely error-free. We reserve the right to correct any errors or inaccuracies without prior notice.
Product images are for illustration purposes only and actual products may slightly vary in appearance due to natural variations.
3. Pricing
All prices listed on the website are in Indian Rupees (INR) and are subject to change without prior notice.
Prices may vary depending on availability, promotions, and market conditions.
4. Orders
By placing an order on our website, you agree that:
- All information provided is accurate and complete.
- We reserve the right to accept or cancel orders due to stock availability, pricing errors, or suspected fraudulent activity.
If an order is cancelled after payment, the amount will be refunded to the original payment method.
5. Shipping and Delivery
Orders will be processed and shipped according to our Shipping Policy.
Delivery timelines may vary depending on location, courier services, weather conditions, or other circumstances beyond our control.
6. Returns and Refunds
Our return and refund policies are explained in our Return & Refund Policy page.
Due to the perishable nature of food products, returns are limited and subject to certain conditions.
7. Food Safety & Health Disclaimer
All products sold on Namma Gramam (ngramam.com) are natural food products such as traditional rice, millets, and other farm-sourced items.
While we take great care in sourcing, handling, and packaging our products, individual reactions to food products may vary. Customers are responsible for ensuring that the products are suitable for their personal dietary needs and health conditions.
Namma Gramam shall not be held responsible for any allergic reactions, health issues, or medical conditions that may arise from the consumption of our products.
Customers with food allergies, medical conditions, or dietary restrictions are advised to consult a qualified healthcare professional before consuming any food product purchased from our website.
Our products are traditional food products and are not intended to diagnose, treat, cure, or prevent any disease.
By purchasing from ngramam.com, you acknowledge and agree that the consumption of food products is at your own discretion and responsibility.
8. Intellectual Property
All content on this website including:
- Text
- Images
- Logos
- Branding
- Website design
are the property of Namma Gramam and may not be copied, reproduced, or used without permission.
9. Limitation of Liability
Namma Gramam shall not be held liable for:
- Indirect or incidental damages resulting from the use of our website
- Delays caused by courier services or unforeseen circumstances
- Any damages arising from improper storage or misuse of products after delivery
10. Changes to Terms
We may update or modify these Terms & Conditions at any time without prior notice. Updates will be posted on this page with a revised effective date.
11. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
Email: support@ngramam.com
Website: https://ngramam.com